Shipping & Delivery
- Delivery in 2–8 business days
- Free shipping for mattresses*
- Set delivery preferences using UPS MyChoice
- Delivery in 2–4 weeks
- Optional free mattress removal
- Schedule preferred delivery date
Sleep on your new mattress tonight.
- E-Zzz Curbside Pick Up
- Sleep Specialist Consultation
- Book a 30-min Nap Appointment
UPS Standard Ground Shipping
In stock products are typically delivered within 2–8 business days after order.
Casiacart mattress boxes are about the size of a mini-fridge and can weigh anywhere from 47–139 lbs depending on the mattress model and size. Teamwork makes the dream work — unboxing is easiest when you have a helping hand.
Processing Time
Order processing typically takes 1–3 business days.
Please keep in mind that delivery may take longer during/after holidays or severe weather conditions.
Due to changes in product availability, sometimes there will be “ships by” messaging on our site. The product is set to ship by the date provided, at the latest, which means it can ship any day before.
While these orders have a slightly longer processing time, the travel time via UPS is still a standard 1–5 business days.
Shipping Fees
Shipping via UPS is free for mattresses, soft goods, and accessories within the contiguous United States. We are unable to ship to APO and PO Boxes, or US Territories like Puerto Rico and the Virgin Islands.
In Home Delivery and Setup Service + Optional Mattress Removal
When you purchase products to be delivered via our in‑home delivery and set up partners at RXO, it typically takes 2–4 weeks for items to be delivered to your home. If your order includes soft goods like sheets and pillows, those items will be delivered directly to your door via UPS, while the mattress and furniture will be sent to our delivery partners. RXO will work with you to schedule a delivery date and removal if you opted into product removal at the time of purchase.
- After placing an order with In‑Home Delivery and Setup, RXO Logistics will send a separate order confirmation with a scheduling link. Once your product(s) arrive at RXO's location, the link will update and their automated phone system will call with the next available delivery date. You can also talk to an RXO Scheduling agent.
- The day before your delivery date, you'll receive a call confirming a four‑hour window. During that window, they will call again within 30 minutes of arrival. You must answer both calls and confirm verbally to accept the delivery.
- The delivery team will bring your eligible Casiacart products to the appropriate room, set them up, and remove any packaging materials.
- You can add a removal service to recycle your previously owned mattress and foundation/box spring when purchased through Casiacart. Orders with one mattress qualify for removal of one used mattress; orders with one foundation qualify for removal of one used box spring/foundation. Bed frames are not removed.
