Casiacart Return Center

Remember, it can take the body at least 30 days to adjust to a new mattress.

We give you 100 nights to try your mattress for free. Returns are free and easy anytime after the 30‑Night Adjustment Period. See our expert tips for getting there faster.

Pillows and Bedding Returns

You can return your Casiacart item and get a full refund within 30 days of delivery or within 30 days of an in‑store purchase, provided the merchandise is unused, and in its original packaging and condition.

Print Shipping Labels

Prepare your package

Attach the return label to the outside of the box. If you don't have the original packaging, any sturdy box will do.

Ship it at no cost

Drop your return package off at any UPS location. Sit back and relax.

Furniture Returns

It's important to test out all your Casiacart products in your own sleep environment. We offer a 30‑night trial on our furniture products so that you can do just that. When you purchase your furniture with a paired mattress, we're happy to extend the trial to 100 nights to match that of your mattress. As long as your furniture is in donate‑able condition, you can return it without the original packaging or box, even if it has been assembled.

Glow, Mattress Topper, and Dog Bed Returns

Our Glows, Mattress Toppers, and Dog Bed all come with 30‑night trials. If this product isn't right for you or your pup, email our Customer Experience team for assistance.

Bundle Returns

When you purchase a Casiacart Bundle, all of the items in the bundle will have the same trial period. If your bundle includes a mattress, the entire bundle will have a 100‑night trial period.